We want you to be fully satisfied with your purchase or services obtained. If for any reason you are not completely happy, we offer a hassle-free return process. 

**Returns & Exchanges** - Returns are accepted within 30 days of purchase. - To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. - A receipt or proof of purchase is required for all returns and exchanges. 

**Refunds** - Once your return is received and inspected, we will send you an email notification of the approval or rejection of your refund. - If approved, your refund will be processed to your original payment method within 5-10 business days. 

**Non-Returnable Items** - Accessories, Discounted items, and Personalized/customized items are non-returnable. 

**Return Shipping** - Customers are responsible for the cost of return shipping unless the item was received damaged or defective. 

**Services** - Payment made for services  are non refundabe. 

For any questions or concerns, please contact us at [info@epsiautomation.lk] or call us at [0112886594]